CONNECT YOUR DOMAIN

Connect your domain: DNS guides by provider

Two records (an A and a CNAME) at the company that holds your domain. Remo never asks for your password; you add them yourself, following the screens of your provider. Your account shows the same guide with your own domain and the exact values.

HostGator

portal.hostgator.com → Domains → your domain → DNS tab → Manage Advanced DNS Records

  1. 1. Open your domain

    Go to portal.hostgator.com and sign in. Click Domains, then yourbusiness.com.
    HostGator · DomainsDomainsyourbusiness.comManageanother-domain.comManageexample-store.netManageclick Manage on your domainSchematic of HostGator's screen — labels may differ slightly.
  2. 2. Open the DNS records

    Click the DNS tab → Manage Advanced DNS Records (on some accounts: Advanced Tools → Manage next to Advanced DNS Records → Continue).
    HostGator · DNS tabDNS tabManage Advanced DNS Recordsor: Advanced Tools → Advanced DNS Records → Manage → ContinueSchematic of HostGator's screen.
  3. 3. Edit the A record for @

    On the A record for your bare domain (@): click ⋯ → Edit → Points to 147.182.236.145 → Edit to save. A second A row for @? ⋯ → Delete → Delete.
    HostGator · Manage Advanced DNS RecordsManage Advanced DNS Records+ Add RecordTYPEHOSTPOINTS TOTTLA@34.120.55.101 Hour✎edit this row → 147.182.236.145CNAMEwwwyourbusiness.com1 HourMX@mail.yourbusiness.com1 HourTXT@v=spf1 …1 HourSchematic of HostGator's records table — your rows will differ; find Type A, Name @.
  4. 4. Point www with a CNAME

    If www has an A record: ⋯ → Delete → Delete. Then + Add Record → Single record → Type CNAME → Host www → Points to sites.remobuilds.com → Add. The field names may differ slightly: the values are what matter.
    HostGator · + Add Record › Single record+ Add Record › Single recordTYPECNAMEtype exactly thisHOSTwwwtype exactly thisPOINTS TOsites.remobuilds.comtype exactly thisTTL14400SaveSchematic of HostGator's record form — the field names may differ slightly.
  5. 5. Come back and check

    Leave the Nameservers tab alone. Press Check my domain here: HostGator says 0 to 4 hours.
    Check my domainYour Remo account · Your domain✓A @ → 147.182.236.145✓CNAME www → sites.remobuilds.comCheck my domainboth green = you're liveThis is what you're aiming for on this page: both records green.

Watch out

My domain isn't in the portal

It may be registered elsewhere (your renewal email says who). Its DNS still lives here if the nameservers are HostGator's: use cPanel → Zone Editor.

I see Zone Editor, not a DNS tab

That's cPanel: Manage next to the domain, Edit the A record to the new address, Save Record; + Add Record → CNAME www → the new target.

The provider's own help article

All providers