CONNECT YOUR DOMAIN

Connect your domain: DNS guides by provider

Two records (an A and a CNAME) at the company that holds your domain. Remo never asks for your password; you add them yourself, following the screens of your provider. Your account shows the same guide with your own domain and the exact values.

IONOS

ionos.com → Menu → Domains & SSL → your domain → Actions (three dots, or a gear) → DNS

  1. 1. Open the DNS page of your domain

    Go to ionos.com and sign in. Click Menu in the title bar → Domains & SSL (some screens say Domain & SSL). Find yourbusiness.com; under Actions click the three dots (on some screens a gear) → DNS.
    IONOS · Domains & SSLDomains & SSLyourbusiness.comDNSanother-domain.comDNSexample-store.netDNSclick DNS on your domainSchematic of IONOS's screen — labels may differ slightly.
  2. 2. Disconnect the domain if the buttons are greyed out

    Greyed-out buttons mean the domain is connected to the IONOS website builder (MyWebsite) or to an App Center app. Builder: Menu → Websites & Stores → Manage Website → next to Domain click the action icon → Disconnect Domain; it must now read No domain connected. App (Click & Build WordPress): Websites & Stores → Manage website → gear next to Domain → Change domain and pick another domain or subdomain first. Then come back to DNS. Buttons already active? Skip this step.
    IONOS · Websites & Stores › Manage WebsiteWebsites & Stores › Manage WebsiteDomain (Internet address): yourbusiness.com → Disconnect DomainAfter: No domain connected(Buttons already active in DNS? Skip this step.)Schematic of IONOS's screen.
  3. 3. Edit the A record for the root

    There must be exactly one A record for the root domain (Host name @ or empty). On that row, under Actions click the pencil → Edit record. In Points to replace the address with 147.182.236.145. Leave TTL. Click Save. A second A record for the root? Delete it.
    IONOS · DNSDNSAdd recordTYPEHOST NAMEPOINTS TOTTLA@34.120.55.101 Hour✎edit this row → 147.182.236.145CNAMEwwwyourbusiness.com1 HourMX@mail.yourbusiness.com1 HourTXT@v=spf1 …1 HourSchematic of IONOS's records table — your rows will differ; find Type A, Name @.
  4. 4. Make sure www exists as a subdomain

    Back in Domains & SSL, under Actions → Manage subdomains. If www isn't listed, click Create Subdomain, type www, Save. Listed already? Go on.
    IONOS · Manage subdomainsManage subdomainswww.yourbusiness.com ✓(Missing? Create Subdomain → www → Save.)Schematic of IONOS's screen.
  5. 5. Add the www CNAME

    Back in DNS for yourbusiness.com: Add record → CNAME. Host name www. Points to sites.remobuilds.com (no http://, no slash, no trailing dot). Save. If IONOS refuses because an A record for www already exists, delete that record first, then add the CNAME.
    IONOS · Add recordAdd recordTYPECNAMEtype exactly thisHOST NAMEwwwtype exactly thisPOINTS TOsites.remobuilds.comtype exactly thisTTL1 hourSaveSchematic of IONOS's record form — the field names may differ slightly.
  6. 6. Come back and check

    Press Check my domain here. IONOS applies the change at once; the rest of the internet usually follows within an hour, rarely longer. Your IONOS email keeps working: these two records don't touch it.
    Check my domainYour Remo account · Your domain✓A @ → 147.182.236.145✓CNAME www → sites.remobuilds.comCheck my domainboth green = you're liveThis is what you're aiming for on this page: both records green.

Watch out

The DNS buttons are greyed out

The domain is connected to the website builder or to an app: disconnect it first (step 2), then edit.

I don't see Manage subdomains

Add the CNAME anyway; if IONOS refuses, tell me in the chat what it says.

Will my IONOS email stop?

No: IONOS says the inboxes and other services for the domain continue unchanged when only these records change.

The provider's own help article

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