CONNECT YOUR DOMAIN

Connect your domain: DNS guides by provider

Two records (an A and a CNAME) at the company that holds your domain. Remo never asks for your password; you add them yourself, following the screens of your provider. Your account shows the same guide with your own domain and the exact values.

SiteGround

my.siteground.com → Websites → Site Tools → Domain → DNS Zone Editor

  1. 1. Open the DNS Zone Editor

    Go to my.siteground.com and sign in. Click Websites, then Site Tools for yourbusiness.com. In the left menu: Domain → DNS Zone Editor. If a warning says the domain is not pointed to SiteGround's nameservers, stop: your DNS lives at the company it names; tell me in the chat.
    SiteGround · WebsitesWebsitesyourbusiness.comSite Toolsanother-domain.comSite Toolsexample-store.netSite Toolsclick Site Tools on your domainSchematic of SiteGround's screen — labels may differ slightly.
  2. 2. Turn the CDN off first

    If SiteGround CDN is active: Speed → CDN → Deactivate. The CDN rewrites the A record. Not active? Skip this step.
    SiteGround · Speed › CDNSpeed › CDNSiteGround CDN: Active → Deactivate(Inactive? Skip this step.)Schematic of SiteGround's screen.
  3. 3. Edit the A record

    Under Manage DNS Records, click the pencil on the A record for yourbusiness.com (@). Value 147.182.236.145. Confirm.
    SiteGround · DNS Zone Editor › Manage DNS RecordsDNS Zone Editor › Manage DNS RecordsCreate New RecordTYPENAMEVALUETTLA@34.120.55.101 Hour✎edit this row → 147.182.236.145CNAMEwwwyourbusiness.com1 HourMX@mail.yourbusiness.com1 HourTXT@v=spf1 …1 HourSchematic of SiteGround's records table — your rows will differ; find Type A, Name @.
  4. 4. Point www with a CNAME

    If www has an A record, click its trash can → Confirm. Then Create New Record → CNAME tab → Name www → Destination sites.remobuilds.com → Create.
    SiteGround · Create New Record › CNAMECreate New Record › CNAMETYPECNAMEtype exactly thisNAMEwwwtype exactly thisDESTINATIONsites.remobuilds.comtype exactly thisTTL3600SaveSchematic of SiteGround's record form — the field names may differ slightly.
  5. 5. Come back and check

    Press Check my domain here: SiteGround says up to 24-48 hours.
    Check my domainYour Remo account · Your domain✓A @ → 147.182.236.145✓CNAME www → sites.remobuilds.comCheck my domainboth green = you're liveThis is what you're aiming for on this page: both records green.

Watch out

I don't see Site Tools

Your plan may be the Website Builder, or the domain lives elsewhere: tell me what the Websites page shows.

The provider's own help article

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