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CONNECT YOUR DOMAIN

Connect your domain: DNS guides by provider

Two records (an A and a CNAME) at the company that holds your domain. Remo never asks for your password; you add them yourself, following the screens of your provider. Your account shows the same guide with your own domain and the exact values.

WordPress.com

my.wordpress.com/domains → your domain → Settings → DNS records

  1. 1. Make the free address primary first

    Only if yourbusiness.com is the main address of your WordPress.com site: in my.wordpress.com click your site's name → Domains. On the row of your free address ending in .wordpress.com click the three dots → Make primary site address. Not the main address? Skip.
    WordPress.com · DomainsDomainsyoursite.wordpress.com ⋮ → Make primary site address(Not the main address? Skip this step.)Schematic of WordPress.com's screen.

  2. 2. Open the DNS records

    Go to my.wordpress.com/domains → yourbusiness.com. Under Settings click Domain forwarding: any forward listed → ⋮ → Delete. Then under Settings click DNS records.
    WordPress.com · DomainsDomainsyourbusiness.comDNS recordsanother-domain.comDNS recordsexample-store.netDNS recordsclick DNS records on your domainSchematic of WordPress.com's screen — labels may differ slightly.

  3. 3. Add the A record

    Add record (top right). Type A. Name: leave blank. Points to 147.182.236.145. TTL 3600. Add DNS record. The A row that says 'Handled by WordPress.com' is replaced automatically; you can't delete it and don't need to.
    WordPress.com · DNS recordsDNS recordsAdd recordTYPENAMEPOINTS TOTTLA@Handled by WordPress.com3600✎Add record → A → blank name → 147.182.236.145CNAMEwwwHandled by WordPress.com3600MX@mx1.titan.email3600TXT@v=spf1 …3600Schematic of WordPress.com's records table — the rows your current platform left; yours may differ slightly.

  4. 4. Replace the www CNAME

    Row Type CNAME, Name www ('Handled by WordPress.com'): ⋮ → Delete (if Delete isn't offered, go on). Add record: Type CNAME, Name www, Alias of sites.remobuilds.com, TTL 3600, Add DNS record.
    WordPress.com · Add recordAdd recordTYPECNAMEtype exactly thisNAMEwwwtype exactly thisALIAS OFsites.remobuilds.comtype exactly thisTTL3600SaveSchematic of WordPress.com's record form — the field names may differ slightly.

  5. 5. Come back and check

    Don't touch MX or TXT rows. Press Check my domain here: WordPress.com says up to 72 hours, most within the hour. 'The current domain status doesn't allow DNS updates' means the domain is suspended (contact email unverified) or expired: fix that first.
    Check my domainYour Remo account · Your domain✓A @ → 147.182.236.145✓CNAME www → sites.remobuilds.comCheck my domainboth green = you're liveThis is what you're aiming for on this page: both records green.

Watch out

It says the domain status doesn't allow DNS updates

The domain is suspended (verify the contact email) or expired: fix that in Domains first.

The provider's own help article

All providers